Remove personal belongings

Take out valuables, rubbish, loose accessories, and items from storage pockets or the cargo area being cleaned. This gives the team access and reduces the need to move private belongings. Ask about child restraints and specialist equipment; do not assume they will be removed or reinstalled as part of detailing.

Share the condition honestly

Mention spills, pet hair, smoke history, water entry, and any stains you have already treated. Explain which areas matter most to you. Close photographs can help the estimate, but some decisions require seeing the material directly. Extra condition-related work should be discussed before the service starts.

Explain repairs and finishes

Tell the team about repainted panels, wraps, existing coatings, leather repairs, aftermarket screens, or sensitive trim. These details can affect cleaning products and polishing decisions. If you have product records or previous care instructions, make them available.

Confirm location and timing

A mobile visit depends on approved coverage and suitable site conditions. A shop or drop-off arrangement also needs clear handover instructions. Preferred dates in the website form are requests until staff confirms them. Plan alternative transport if the selected cleaning or protection needs drying or curing time.

Review the result at handover

Ask about the areas completed, remaining limitations, and aftercare. Cleaning cannot reverse every stain or form of wear. Keep product guidance for treated surfaces and discuss concerns promptly. Use the estimate form to send vehicle details and the service you are considering.